Can be installed anywhere

No external power supply or cables required

Install yourself

Install yourself

Order and receive it the following day. Install in less than an hour.
or
Get it installed

Get it installed

Choose our local installation service and have it installed within a week.


Wall-mounted

Installation simple for any type of wall.
The ParcelHome has 4 wall anchors and 4 ready-made holes at the back for easy installation on a wall.
Mounting kit included.

wall-mounted installation
Wall-mounted
included
included


Ground-anchored

Installation is possible in any sort of surface, from soil to concrete.
Mounting kit included.

installation on foot
Ground-anchored
included
included

the foot can be installed on all types of soil

For soft soil

use anchor in combination with fast concrete

the foot can be installed on all types of soil

For hard soil

only use anchor

the foot can be installed on all types of soil

For concrete

anchor not required
drill screws into concrete and fix through provided holes


Open your smart letterbox with the app

Set up and connect with your smartphone

Start shopping online and securely receive and return parcels with ease, conveniently from your home



All the information you need in one brochure

Discover how ParcelHome will make your home deliveries and returns easy.

ParcelHome customer

ParcelHome Diaries

“We are really happy with our smart parcel box. It is a secure system and our couriers make good use of it. If you want to receive your parcels safely and never want to worry again about missed or lost packages, ParcelHome meets your needs!” – Steven Moernaut



Questions?


What is the right place to install a ParcelHome parcel box?

Installation is possible on any ground surface or wall. You only need to consider accessibility, light and the size of the surface or wall.

Accessibility

  • The box should usually be visible from the street, so that couriers can find it quickly.

Light

  • The ParcelHome 3 is charged by solar power. Only the top screen requires sunlight for the box to work. The box does not need direct sunlight, but must be placed in an area where it is regularly exposed to the sky and daylight. If such a place is not available, it is likely that the box will work in shaded areas, however, we recommend that you try to find one of the most open areas around your home. We recommend places where plants grow well.

Places to avoid

  • Areas where the ParcelHome would get in the way of pedestrians
  • Indoor or roofed areas (e.g. inside a shed or an open shed)
  • Places that are susceptible to damp 
  • Places where moss grows (close to the top part of the box)
  • Places where a lot of leaves fall

Size and type of surface/wall

Wall-mounted

  • The ParcelHome 3 must be installed on a wall at least 12cm from the ground and up to 45 cm. It will cover a surface of 90cmx50cm wide. There are 4 holes that will be drilled into the wall of +-14 mm diameter and +-7 cm deep.

On foot

  • You need a patch of soil where you can dig. Dense soil is preferred to insert the anchor. In case of soft soil, the anchor should be used in combination with fast concrete. Make sure there are no pipes or electrical cables. Alternatively, the box can be drilled into concrete, meaning that the anchor is not required.
Do you have additional questions or do you need support? Please contact support@parcelhome.com.

 

What if I cannot place my ParcelHome in a place that receives enough sunlight?

The box does not need direct sunlight, but must be placed in an area where it is regularly exposed to the sky and daylight. If such a place is not available, it is likely that the box will work in shaded areas, however, we recommend that you try to find one of the most open areas around your home. We recommend places where plants grow well. If you’re not able to place your ParcelHome in such a space, you can also charge the box with external power. For this we recommend using a universal AC – DC adapter of 7.5 V with plug size: 5.5 x 2.1mm.

Can I install the ParcelHome parcel box myself?

Yes, 60% of our customers choose to install the ParcelHome themselves. We send you the installation manual via e-mail so you have all the information required.

To give you a sense of what it requires, please find a short description below:

ParcelHome ground-anchored:

If the ground is flat and consists of concrete, the ground-anchor can be drilled directly into the concrete. In case of hard soil, we recommend to use the anchor that is provided with the foot and place it approximately 30cm deep into the ground, and then attach the foot to the anchor. In case of really soft soil, the anchor should be used in combination with fast concrete. In any of these three options the ParcelHome 3 will be stable, straight and firmly anchored in the ground.

ParcelHome wall-mounted:

The ParcelHome is mounted on the wall with 4 expansion bolts. There are 4 pre-made holes at the back of the box. Mounting only requires drilling in the wall and a Second person to hold the box in place for you while you drill.

 

Please find our in-depth installation guidelines here.


Do you have questions? Let us know via info@parcelhome.com or download our brochure. We are happy to help you.