Bluetooth connection doesn’t work anymore. What should I do?

In case you don’t manage anymore to get your phone connected to the box with Bluetooth, please try the following:

  • Make sure you are the only one who tries to connect with the box.
  • Make sure you are using the latest version of the app.
  • Check that your phone is not paired or connected to another device, i.e. that the connection is free.
  • If the Bluetooth is on and the connection is free but you still do not see a connection, please restart your phone and try again.

 

Do you have additional questions or do you need support? Please contact support@parcelhome.com.