Bpost courier delivers in a grey ParcelHome
Our Story

Home delivery is great. But failed deliveries are frustrating and increase traffic and consequently emissions.

In fact, we believe that life in our cities and villages would be very different if we could deliver and return at all times. Our local shops could deliver easily, we could return hassle-free clothes that don’t fit and you could get all your online purchases delivered at the first attempt, without the stress of having to reschedule.

Using simple, tried and tested, secure technology, we can provide a great solution with ParcelHome. Our goal is to make the technology that we have developed available for widespread use in as many countries as possible, working with all major couriers, at the most competitive and attractive cost.


History

2013

When e-commerce started to grow and more and more carriers started delivering parcels, Gregory thought something could be done about missed deliveries. He founded ParcelHome together with a strong team consisting of experts in the fields of logistics, IT & electronics and outdoor furniture. After very positive feedback from e-tailers, postal networks and carriers, he started raising capital in May 2013.

E-commerce absence card

2014

A panel of judges composed of experienced VCs from Belgium, France, Germany, Ireland, Israel, Spain, Switzerland and the UK, each investing in the high growth sectors of areas of Internet, IT, Cleantech, MedTech and Life Sciences voted Greg Mackin and, his team and their company ParcelHome the Winner of the Harvard Business School New Venture Competition for Europe and Israel. This crowned a year of hard work and gave everyone a well-deserved energy boost.

Harvard New Venture Competition

2015 - 2016

With the support of the international carriers DHL Parcel, DPD, GLS, Bpost and PostNL ParcelHome’s ‘smart box’ was launched in Belgium with a pilot project in Mechelen. 100 people participated in the project and used the ParcelHome for one year. The project was a success. The ParcelHome team used participants to improve the new generation of ParcelHome units over the coming year. The success of the project brought with it a great deal of press coverage. It boosted the general awareness of the company in Belgium and consumer interest.

A customer opens the smart letterbox

2017

A new generation of the smart box. The ParcelHome 2, was launched based on the insights of the pilot test. The product’s size, design and user experience were all improved. A select group of early adoptors in Belgium and France had the opportunity to buy it. The first parcel boxes became visible on the streets.

a customer takes a parcel out of a ParcelHome

2018 - 2019

ParcelHome partners with a major box manufacturer, which enables the company to scale up. At the same time, the company invests in its branding and a user-friendly e-commerce platform. Through which, we launched the ParcelHome 3 across various European markets. Besides Belgium, the ParcelHome 3 becomes available in France, The Netherlands, Denmark and the United Kingdom.

ParcelHome infobrochure

2020

Based on customer demand, our product range expanded to include a new colour: black. The ParcelHome team also continued to expand to serve the different markets as best as possible. Motivated employees with multilingual skills in areas such as marketing, sales, logistics, and customer support are joining the company.

The CEO with a black ParcelHome



Meet the team behind ParcelHome

the CEO of ParcelHome

Gregory Mackin

Co-founder, CEO

Greg is a finance and project management expert; he drives the international expansion of ParcelHome and new commercial offerings. Greg will not rest until he gets bakery delivered by drone in his ParcelHome on Sunday mornings – a noble cause.

the Co-Founder of ParcelHome

Jean-Michel Huten

Co-founder, head of R&D

Jean-Michel is an IT & Technology specialist and is in charge of coordinating electronics developments and IT developments at ParcelHome. Having built is own house, Jean-Michel is an expert in home automation systems – smart homes rule!!

Marketing Manager ParcelHome

Margot Timmermans

Marketing Manager

Margot is a marketing expert focusing on getting as many ParcelHomes in the streets of Belgium and the Netherlands as possible. Her dream is to have all the shoes of the London Fashion Week directly delivered in her ParcelHome.

Head of Finance of ParcelHome

Emmanuel Clement-Wilz

Head of Finance

Emmanuel takes care of the finance, logistic and production issues at ParcelHome. Emmanuel is convinced that ParcelHome can radically change the local delivery ecosystem; he can’t wait for all the houses in his street having one.

Pierrette - Customer service

Pierrette Uwimana

Customer Service & Communication Specialist

Pierrette is in charge of Parcelhome's customer support and communication throughout the Benelux. Her dream is to make all of the customers happy and to promote ParcelHome all over the world. Pierrette likes to get her 'Valentino' bags delivered in her ParcelHome.